Each carefully curated and hand-wrapped a beautiful sustainable gift box and no pricing information included.
All our retail products include free shipping inside the USA sent via USPS Priority Mail, the International Shipping is via UPS.
Due to the volume of orders retail and wholesale orders take 1-4 to process.
All our orders are shipped via USPS Priority Mail and take 2-3 business days after USPS pick-up the package from our distribution center in New York, NY Unfortunately, we can not control the delays that our orders can present after pick-up for the courier services.
Please note our USPS and UPS may have occasional delays (e.g., during the holiday season, weather condition, Covid19, or other circumstances), So it's best to get your order in early if you need it by a particular date! You'll receive an email with tracking information after the order is created. For more information consult our Shipping Policy https://baboxie.com/pages/shipping
For International Shipping Contact Us.
Wash & Care Instruction
Wash & Care Condition https://baboxie.com/pages/our-dna
All sales are final.
Orders may be canceled within 1 hour after placing the order. After this time, if Baboxie INC (“we”) has not shipped the order yet, we can cancel your order but there will be a restocking fee of $10. If the order has already been shipped, it cannot be canceled.
We only accept returns or exchange, for damaged items . If you encounter an issue, please e-mail us at firstname.lastname@example.org
REFUNDS AND EXCHANGES
Our policy isn’t allows to refund the money in any circumstances, make sure to choose the right size for your baby, if you have some concerns about size please contact us before place the order. To be eligible for exchange, you must first e-mail us within 14 days of shipment to alert us of the damage, then return the damaged item to us.
Other exception may apply: In case you received a wrong size, color, and material from our team, we are going to ship the new item without cost.
The returned item must be returned in the same condition as it was received. Upon receipt of the damaged item, we will ship out a replacement. You'l be available to choose another item on our online store and follow the return process. Future returned it isn't apply for the same case, for instance make sure to choose the item you want.
To complete your return, we require a receipt or proof of purchase.
If the item was a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift code will be e-mailed to you.
If the item was shipped to the gift giver and then given to you, we will send a refund to the gift giver.
I Change my mind, I want to cancel my order.
No, unfortunately, we do not accept order cancellations.